Acceptable Use Policy

By using service(s) provided by Neptune Consulting Group Inc., you agree to comply with this Acceptable Use Policy (AUP). Failure to comply with this guideline may result in Neptune Consulting Group Inc. taking action which range from warning to immediate suspension of privileges or termination of your service(s).

Abuse of Email

The service(s) you have purchased from Neptune Consulting Group Inc, may include the ability to send and receive electronic mail. Prohibited activities include, but are not limited to, the following:

  • Sending unsolicited email
  • Forging email headers
  • Using email to harass or intimidate other users
  • Using an email account to collect responses from unsolicited email

Violation of the CAN-SPAM Act of 2003, or of any state or federal law regulating email, is a violation of this AUP.

Illegal Conduct

Activities that involve the use of any service(s) provided by Neptune Consulting Group Inc. that violate any local, state or federal law or regulation, also violates this AUP.

Network Security

It is your responsibility to ensure the security of your network and the machines that connect to the service(s). You are responsible for ensuring that your customers and users use the service(s) in an appropriate manner. You are required to take all necessary steps to manage the use of the service(s) obtained from Neptune Consulting Group Inc. in such a way that network abuse is minimized. Violations of system or network security are prohibited, and may result in criminal and/or civil liability.

Network Usage

Where a Neptune Consulting Group Inc. Service account, service or feature description specifies limits on bandwidth, disk utilization, simultaneous connections, and/or aggregate data download or upload, use in excess of those limits is not permitted without an appropriate change in account type or status and may incur additional charges for such usage.

Bandwidth, disk utilization, simultaneous connections, and aggregate data downloads/uploads will be computed or determined by Neptune Consulting Group Inc. from time to time in developing its product and service offerings. In the event Neptune Consulting Group Inc. determines that an account is exceeding the relevant bandwidth, disk utilization, aggregate data download/upload limits, simultaneous connections, or reasonable session times, the account owner will generally be notified by email. If the excess use continues after such notification, the owner may be requested to upgrade the type of account or to modify the activity creating the excess use, or the account may be terminated.

If excessive bandwidth, disk space utilization, simultaneous connections, aggregate data download or upload, or session length is determined to adversely affect Neptune Consulting Group Inc.’s ability to provide service, immediate action may be taken. The account owner may be notified by email as soon as practical thereafter.

Interaction with Minors

Neptune Consulting Group Inc. has a zero tolerance policy regarding use of its service to engage in inappropriate conduct with a minor (anyone under 18 years of age). You shall not knowingly collect or solicit personal information from a minor without the express consent of the parent or guardian of the minor, nor shall you use this service to harm or intimidate a minor. Neptune Consulting Group Inc. complies with all federal and state laws pertaining to the protection of minors, including the reporting of all apparent cases of child pornography or exploitation to the National Center for Missing and Exploited Children. For more information about online safety, visit www.ncmec.org.

Other Activities

You are prohibited from engaging in any other activity, illegal or not, that Neptune Consulting Group Inc. determines in its sole discretion, to be harmful to its subscribers, operations, network(s), reputation, goodwill, or customer relations.

User Accounts

Your user name and password provides access to your individual account. It is your responsibility to keep your password secure. You are responsible for any and all access to or use of the service(s) through your account.

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