Support

Web Mail Access

Access your Neptune.net (or private label) email account via your web browser. (Requires logging in with user ID or email address, plus password.)

Email Blacklist/Whitelist Rules Editor

Configure blacklist and whitelist rules for email addresses or entire domains using a web-based editor. (Requires logging on with user ID and password.)

Email Client Setup Instructions

To find detailed setup instructions to connect your email client software
with Neptune.net servers, click the link for your software:

Knowledgebase

Browse information on common technical topics.

Service Level Agreements

Review the terms of our service level agreements.

Technical Glossary

Browse a glossary of technology-oriented terms.

Contact Support Help Desk

If you still haven’t found what you’re looking for, you can contact our technical support help desk with your issue or inquiry.

E-mail Us (714) 734-0500